How can service organizations practice mindful crisis management in this social isolation period? CBA Organizational Wisdom Studio addresses this question in its sixth video-cast episode, hosting Mr. Bill Glasser, the Co-founder and CEO of Language World Services in California; and Dr. Ryan Fuller from the College of Business Administration at the CSUS. This episode provides insights about the pitfalls of mindless crisis management and how leaders can prevent these pitfalls by utilizing ethical communication, organizational learning, prospective vision, and rhetoric. It also explores how creating transitionary domains and rebuilding new service models can help service organizations sustain this crisis period.
Link to Sixth Episode: https://youtu.be/Sp_JQp2YUyI
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Seventh episode will be sent out next week, focusing on crisis management in public organizations in social isolation.