(Apologies for cross posting)
Learning from Organizational Errors and Failures
Scheduled: Monday, Aug 8 2016 4:45PM 6:15PM at Anaheim Marriott in Platinum Ballroom 3
Organizer: Anita Xiao Hua Boey; York U.;
Organizer: You-Ta Chuang; York U.;
Discussant: Hart E. Posen; U. of Wisconsin, Madison;
Discussant: Rangaraj Ramanujam; Vanderbilt U.;
Errors are misinterpretations of received information; and failures have been defined as a deviation from expected or desired goals or results. Errors and failures always occur in organizations, and whether, or how individuals and organizations respond to and learn from errors and failures is still not well understood. For example: what are the factors that influence the willingness of an individual to share failure experience at work? How do organizations learn from experience? And are firms better learners when they have a lot to learn, or when they have learned a lot? To advance our understanding of learning from errors and failures, this symposium, drawing on three empirical and one conceptual paper, will examine the effects of errors and failures on individuals and organizations as well as how they respond to and learn from errors and failures. It will consider the role of learning from failure/errors, from different point of views – learning from self failure/errors, learning from organizational safety memory, and learning from others' failure experiences. The symposium will showcase individual's emotional and cognitive reactions to errors and failure sharing activity at work and contrast different learning curves and sources of learning experiences. The papers in the symposium provide theoretical syntheses from different perspectives and rich empirical evidence from various industries in North America and Europe to theorize and document the processes by which individuals and organizations respond to and learn from errors and failures. Multilevel implications for this research include understanding individual affect and emotion in organizations, and advancing different perspectives on learning curves and safety memory in organizational theory.
Error Climate and Individual Dealing with Errors
Presenter: Bin Zhao; Simon Fraser U.;
Presenter: Juergen Seifried; U. of Mannheim;
Presenter: Jost Sieweke; U. of Duesseldorf;
Sharing Failure Experience at Work
Presenter: Anita Xiao Hua Boey; York U.;
Presenter: You-Ta Chuang; York U.;
Reimagining the Learning Curve: Towards a Flow based Theory of Learning from Others' Failures
Presenter: David Maslach; Florida State U.;
Presenter: Claus Rerup; Ivey Business School, Western U.;
Presenter: Mark J Zbaracki; Western U.;
Experiential Learning and Organizational Safety Memory
Presenter: Kristina Dahlin; King's College;
Presenter: Thomas J. Roulet; King's College London;
Best regards,
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You-Ta Chuang
Associate Professor of Management
School of Administrative Studies
Graduate program of Human Resource Management
York University, Toronto, Ontario, Canada
http://www.yorku.ca/ychuang/