*Apologies for cross-posting*
*************************
Emerald Group Publishing is pleased to announce the publication of Experiencing and Managing Emotions in the Workplace (Research on Emotion in Organizations, volume 8), edited by Neal M. Ashkanasy, Charmine E. J. Härtel and Wilfred J. Zerbe.
ISBN: 9781780526768
ISSN: 1746-9791
For e-inspection copies of the title please visit our Digital Comps Portal at
http://emeraldinsight.einspections.eb20.com/
To buy a copy please visit
http://books.emeraldinsight.com/display.asp?isb=9781780526768&CUR=GBP
For more information on the Research on Emotion in Organizations series, please visit
http://www.emeraldinsight.com/products/books/series.htm?id=1746-9791&PHPSESSID=6ppkqrsv3edjh458e13ef35656
Synopsis
This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings.
Table of Contents:
Overview: Experiencing and Managing Emotions in the Workplace
Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe
Section 1: The Experience of Emotion
Chapter 1 The Emotion Experiences of Employees in a Work Setting
Cara Jonker, Nadia Botma
Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment
Nadia Botma, Cara Jonker
Chapter 3 Muted Anger in the Workplace: Changing the "Sound" of Employee Emotion Through Social Sharing
Deanna Geddes, Lisa T. Stickney
Chapter 4 A Holistic Approach to the Explanation of Organizational Behavior: The Theory and Practice of "Analysis of Demand"
Laura Petitta, Valerio Ghezzi
Section 2: The Dynamics of Emotion
Chapter 5 Measuring Affect Over Time: The Momentary Affect Scale
Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal
Chapter 6 Emotional Responses to the Injustice of Organizational Change: A Qualitative Study
Roy K. Smollan
Chapter 7 The Role of Cognition and Attitude in Driving Behavior: Elaborating on Affective Events Theory
Brona Russell, Jacob Eisenberg
Chapter 8 Affect and Employee Proactivity: A Goal-Regulatory Perspective
Uta K. Bindl, Sharon K. Parker
Section 3: Regulating Emotion
Chapter 9 A Model of Compassionate Responses to Anger Expression
Angela Zenteno-Hidalgo, Deanna Geddes
Chapter 10 Trading in Emotions: A Closer Examination of Emotional Labor
Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy
Chapter 11 The Emotion Work of Police
Catherine S. Daus, Shanique Brown
Chapter 12 Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach
Michel Cossette, Ursula Hess
Section 4: The Emotionally Intelligent Organization
Chapter 13 Organizational Emotional Intelligence: Theoretical Foundations and Practical Implications
Jochen I. Menges
Chapter 14 We are all Mad in Wonderland: An Organizational Culture Framework for Emotions and Emotional Intelligence Research
Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy
Rachel Gerlis
Assistant Commissioning Editor
Emerald Group Publishing Limited
------------------------------
Tel +44 (0) 1274 785291
Fax +44 (0) 1274 785244
http://www.emeraldinsight.com
------------------------------
Follow Emerald's Strategy Portfolio at www.twitter.com/emeraldstrategy